FAQ

Frequently Asked Questions 

1. What are my payment options?

We accept PayPal, credit card, Afterpay & ZIP.

 

2. How long will it take until I receive my order?

Current turnaround time is anywhere from 2-4 weeks. We appreciate your patience in waiting for your order. If you need a rush order you can contact us to see if it’s possible first. Please note: There will be a rush order fee.

 

3. How long will my shipping take to arrive after it’s been posted? 

We ship via Australia Post. Their shipping time varies but once posted you will receive tracking details for you to follow. You’ll receive this tracking number via email or text message (whichever method you checkout with when ordering). Please ensure you check your junk folder.

 

4. What happens if my order arrives damaged or broken?

We do our best to ensure appropriate packaging when posting your items however damage can sometimes happen during transit. Please take your whole package to your nearest Australia Post to be assessed, where they will provide you with a full refund.

 

5. Do you offer refunds? 

Due to being customised products, we unfortunately do not issue refunds after the order has been placed. 

 

6. What if I want something I can’t see on your website? Do you do custom requests?

Yes! We love helping you bring your ideas to life so if you have a custom request, please contact us on the Facebook page or email info@4littledreamers.com.au

 

Please email us at info@4littledreamers.com.au or use the form here.